Shipping Policy

🌿 EGOR HERBAL – Shipping Information


🌍 International Shipping

We ship worldwide by air through INPOSDOM (Dominican Postal Institute).

Every order includes a tracking number.

Track your package directly on the destination country’s postal service website.

🚚 Local Deliveries (Dominican Republic)

For local orders, we can work with ground transportation companies suggested by customers at checkout.

💡 Transparent Pricing

Shipping fees are based on weight and volume.

No hidden costs—ever.

If carrier prices change, we’ll inform you before processing your order.

📦 Where We Ship From

All orders are shipped directly from our warehouse in Santo Domingo, Dominican Republic.
👉 We have Authorized Distributors listed on our website. The Authorized Distributors are resellers of our organic products worldwide. They can have their own rules and prices. 

🛃 Customs & Import Rules

Customs fees or commissions are the customer’s responsibility.

Please check your country’s import regulations before ordering.
⚠️ EGOR HERBAL is not responsible if natural products are restricted in your country.

⏱️ Delivery Times (Estimated by INPOSDOM)

America: 9–12 business days

Europe: 11–14 business days

Africa: 13–18 business days

Asia: 13–18 business days

Oceania: 13–18 business days
✨ Most packages arrive earlier than expected!

🤝 Special Delivery Options

If you choose to:

Use your own delivery service

Ship with your own carrier account

Ask a third party to pick up your order

👉 You’ll need to sign a Waiver of Liability since EGOR HERBAL cannot be held responsible for independent shipping issues.


Shipping to Hayti and inside the Dominican Republic. 

Since our company was founded, we have been selling natural products to Hayti and inside the Dominican Republic, from where we have already served several thousand customers throughout the island.

The Dominican Republic

The Dominican Republic is one of the countries in which we have been shipping our customers' orders for several years. 

We ship our herbal products to all Dominican cities. 


Method Used

For orders in the Dominican Republic, the buyer must provide us with information such as: 
. the recipient's full name;
. a valid phone number (including WhatsApp if possible); 
. the company's name (if it's a company)
. a valid email address; 
. the recipient's city; 
. the recipient's home address; 
. the postal code.

We will ship the products to the local transportation company office address nearest of the buyer's home address. 

Note: Once the recipient's information has been submitted, it cannot be changed.


Hayti

Hayti is one of the countries to which we have traditionally shipped our orders for several years using local shipping  companies. 
However, due to the current situation in the country, where transportation is disrupted, we have stopped shipping our products directly to Hayti. 

We will inform our customers as soon as we resume exports to Hayti.

Note: For now, buyers in Hayti can provide us information for a shipping address in the Dominican Republic, and we will ship the order as a domestic shipping nearest to the recipient's information provided.


📧 Need Help?

Questions? Contact us at contact@egorherbal.com